We want you to love your purchase from Clay & Honey, but if you’re not completely satisfied, we’re here to help.

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Return Eligibility

• Returns must be initiated within 30 days of the purchase date.

• Items must be unopened, unused, and in their original condition and packaging.

• Returns are subject to inspection. If we determine that the item has been used or opened, a refund may not be issued.

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How to Initiate a Return

To begin the return process:

1. Email us at hello@clayandhoney.com with your order number and reason for the return.

2. We will provide you with return instructions and confirm your return eligibility.

3. A prepaid return shipping label is included with your original order but must be activated via email request.

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Shipping & Handling Fee

• A standard return shipping and handling fee of $7.99 will be deducted from your refund total.

• Original shipping fees are non-refundable.

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Return Address

All returns must be sent to our home address, which will be provided upon initiation of your return via email.

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Refunds

Once your return is received and inspected:

• If approved, a refund will be processed to your original payment method.

• Please allow up to 7 business days after receipt of the return for the refund to appear on your statement.

If you have any questions about our policy or your return, please don’t hesitate to contact us at hello@clayandhoney.com